Privacy information
Data controller: Queue Berlin is operated by Mehmet Albayrak, Hochstädter Straße 21, 13347 Berlin, Germany. Contact: info.queue@web.de.
This notice describes data processing based on the website's current implementation. The website does not use analytics or advertising cookies. It does use your browser's local storage, which is different from a cookie.
Data we process and why
When you visit the website, the hosting provider may process technical connection data needed to deliver, maintain and secure the service, such as your IP address, the time of the request, the requested page, and browser or device information. The applicable retention period for server logs must be confirmed with the hosting provider.
The website creates a random visitor ID and stores it in your browser's local storage. It is sent to Supabase with reports, forum posts and likes to associate these actions with the same browser and limit repeated club reports. The ID does not itself contain your name, but it is a pseudonymous identifier and should not be considered anonymous. You can remove it by clearing this website's stored data in your browser; this may prevent us from associating your previous likes with you.
For a club report, we process the information you select about waiting time, likelihood of entry, atmosphere and price, as well as the club, submission time and visitor ID. Reports are used to calculate current and historical averages. For forum posts and replies, we process and publish the display name you choose, the text and the time of submission. Posts and replies are publicly visible while available. Please do not publish sensitive or other personal information about yourself or anyone else.
Where applicable, processing is necessary to provide the features you request (Article 6(1)(b) GDPR) and is based on our legitimate interests in operating and securing the service and preventing abuse (Article 6(1)(f) GDPR). The specific legal basis and balancing assessment should be confirmed before launch.
Service providers and external content
The website is hosted by Render. Reports, forum content and administration features are processed through Supabase. When the map loads, your browser also requests map tiles from OpenStreetMap servers. The relevant provider receives technically necessary connection data, including your IP address. See OpenStreetMap's information for more details.
Render and Supabase may process data as part of their services and according to their respective settings. Before launch, the data processing agreements, configured storage regions, any transfers to countries outside the EEA and the applicable safeguards should be checked.
How long we keep data
Forum posts and replies are automatically deleted after 24 hours; the cleanup job is scheduled to run every five minutes. The provider's technical backups may be subject to different retention periods. Club reports are not currently deleted automatically and remain stored until deleted by the administrator. Reports about forum content are also not automatically deleted and remain stored until reviewed or deleted by the administrator.
Your privacy rights
Subject to applicable legal requirements, you may request access to, correction or deletion of your personal data, or restriction of its processing; object to processing based on legitimate interests; and, where applicable, request data portability or withdraw consent. Contact us at info.queue@web.de. Please describe your request so we can identify the relevant data. Where necessary, we may ask for reasonable information to verify your identity.
You also have the right to lodge a complaint with a data protection supervisory authority. In Berlin, this is the Berlin Commissioner for Data Protection and Freedom of Information. These notices are based in particular on the General Data Protection Regulation (GDPR).
User rules and content
By submitting a report or post, you are responsible for ensuring that it is lawful and does not infringe anyone else's rights. Do not publish insults, threats, unlawful content, spam, confidential information or content for which you do not have the necessary rights. Avoid using your real name. Other people may read, copy or share content outside this website.
Reports and posts are submitted by users and are not checked for accuracy before publication. Use the report button or contact us at the address above if content is unlawful or infringes rights. We will review specific notices and may remove content or restrict access to it. Automatic deletion of forum posts after 24 hours does not prevent you from requesting earlier removal.
Accuracy and liability
Information about clubs, events, waiting times, likelihood of entry and prices is provided for general guidance only. It may be incomplete, subjective, out of date or inaccurate and is not an assurance by the relevant club. For important matters, verify the information directly with the venue. Queue Berlin does not guarantee uninterrupted availability or the accuracy of user-submitted content.
To the extent permitted by law, the operator excludes liability for damage caused by ordinary negligence in relation to non-essential obligations. For ordinary negligence in relation to essential contractual obligations, liability is limited to foreseeable damage typical for the contract. This does not affect unlimited liability for intent or gross negligence, injury to life, body or health, expressly assumed guarantees, liability under the Product Liability Act or any other mandatory statutory liability. This is not a blanket exclusion of liability for user content or all damages.